Course curriculum

  • 1

    Chapter 1: Strategies for Minimizing Neighbor Complaints About Residents

    • Lesson 1-A: Introduction

    • Lesson 1-B: Behaviors that May Lead to Neighbor Complaints

    • Lesson 1-C: Using Compassion to Help Solve Problems

    • Lesson 1-D: Management Strategies

  • 2

    Chapter 2: Training Course Review

    • Lesson 2-A: Learning Product Review