Who should take this course?

This course is designed for supervisors, managers, administrators, and lead direct care staff. It supports Michigan Adult Foster Care (AFC) CEU documentation while strengthening day-to-day staff supervision and leadership practices.

What will I learn in the 6-hour training?

You will learn leadership foundations, communication and team guidance, coaching and mentoring for performance growth, monitoring accountability, building a positive workplace culture, conflict resolution, inclusion practices, regulatory responsibilities of supervisors, effective delegation, and risk management to prevent avoidable incidents.

Is this course part of the Michigan Adult Foster Care CEU catalog?

Yes. This course is offered within Direct Care Training & Resource Center, Inc.’s Michigan Adult Foster Care CEU catalog for continuing education documentation. Always confirm the latest CEU acceptance requirements with your licensing authority.

Do I receive a certificate of completion?

Yes. A certificate of completion is available after successful completion for your personnel and CEU records.

California RCFE: Management and Staff Supervision

California RCFE: Management and Staff Supervision - 6 Hours

Enroll for free

Course curriculum

1

Chapter 1: Foundations of Effective Leadership in Care Settings
- Chapter 1: Lesson A - The Role of a Manager in Health & Human Services
- Chapter 1: Lesson B - Leadership Styles and Their Influence on Staff
- Chapter 1: Lesson C - Building Trust and Professional Credibility
2

Chapter 2: Supervisory Skills for Managing Direct Care Staff
- Chapter 2: Lesson A - Effective Communication and Team Guidance
- Chapter 2: Lesson A - Coaching, Mentoring, and Performance Development
- Chapter 2: Lesson C - Monitoring Staff Performance and Ensuring Accountability
3

Chapter 3: Creating and Maintaining a Positive Work Environment
- Chapter 3: Lesson A - Workplace Culture and Staff Morale
- Chapter 3: Lesson B - Conflict Resolution and Problem-Solving Strategies
- Chapter 3: Lesson C - Promoting Diversity, Respect, and Inclusion
4

Chapter 4: Oversight, Compliance, and Operational Excellence
- Chapter 4: Lesson A - Regulatory Responsibilities of Supervisors
- Chapter 4: Lesson B - Staff Training, Delegation, and Skill Utilization
- Chapter 4: Lesson C - Risk Management and Problem Prevention
5

Chapter 4: The Review
- Chapter 4: Lesson A - The Review

Foundations of Effective Leadership

Clarify the manager’s role in health & human services, leadership styles, and how credibility is built (or lost) on the floor.

Supervisory Skills for Direct Care Teams

Strengthen communication, coaching, mentoring, and performance development while maintaining clear accountability.

Workplace Culture & Conflict Resolution

Learn practical methods to improve morale, address conflict early, and promote diversity, respect, and inclusion.

Compliance Oversight & Risk Management

Reinforce regulatory responsibilities, delegation, staff training utilization, and risk prevention systems that reduce incidents.

What You’ll Gain

6-hour CEU-ready training for Michigan Adult Foster Care (AFC) documentation
Leadership tools that improve staff consistency and professional communication
Coaching and accountability strategies for stronger performance
Conflict resolution methods that protect residents and stabilize teams
Better oversight habits: delegation, training utilization, compliance, and risk prevention
Certificate of completion for personnel and CEU records

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Tip for supervisors: Use this training as a shared “language” for expectations, coaching, and accountability, so feedback feels consistent, fair, and tied to resident outcomes and compliance.