Course curriculum

  • 1

    Chapter 1: How is Stress Defined

    • Lesson 1-0: Pre - Test

    • Lesson 1-A: Introduction to Reducing Personal Job Stress with Conflict Resolution

    • Lesson 1-B: Stress, What Is It?

    • Lesson 1-C: Why a Care Focused Administrator Should be Concerned About Stress Management...

    • Lesson 1-D: Stress —Is It All Bad?
  • 2

    Chapter 2: Stress in the Nursing Home

    • Lesson 2-A: Stress in the Discharge Process

    • Lesson 2-B: Stress in the Care Delivery and Care Management Processes

    • Lesson 2-C: Stress in the Human Resources Process

    • Lesson 2-D: Overall Stress Origin and Management in Human Conflict
  • 3

    Chapter 3: Stress Management

    • Lesson 3-A: Why Perspective Matters

    • Lesson 3-B: How Life Management Comes In...

    • Lesson 3-C: Techniques for Stress Management During the Day

    • Lesson 3-D: A More Stress Free Relationship with the Director of Nursing
  • 4

    Chapter 4: Conflict Resolution for Stress Management

    • Lesson 4-A: Understanding Conflict in Healthcare Settings

    • Lesson 4-B: Effective Communication for Conflict Resolution

    • Lesson 4-C: The Four-Step Conflict Resolution Process

    • Lesson 4-D: Conflict Resolution Styles and Adaptive Strategies

    • Lesson 4-E: Conflict Resolution Styles
  • 5

    Chapter 5: Review

    • Lesson 5-A: Post Test