Course curriculum

  • 1

    Chapter 1 - Key Elements & Identifying Potential Emergencies

    • Lesson A - Discuss Real Events

    • Lesson B - Speak in Plain Language

    • Lesson C - Stressing the Importance of Remaining Calm

    • Lesson D - Table of Contents

    • Lesson E - Being Specific with Reactions

    • Lesson F - Have Emergency Numbers Ready

    • Lesson G - Properly Documenting Incident Reports

    • Lesson H - Keeping Handbook Brief