Course curriculum

  • 1

    Welcome to the course!

    • Special Video Intro: What This Learning Product is Designed For...
  • 2

    Chapter 1: Introduction to Personal Injury Protection

    • Lesson 1: Overview of Michigan Catastrophic Claims Association

    • Lesson 2: Understanding Personal Injury Protection

    • Chapter 1 Review
  • 3

    Chapter 2: Excuses for Non-Payment

    • Lesson 1: General Info on Denial Response

    • Lesson 2: Common Excuses for Denial of Services - Residential

    • Lesson 3: Common Excuses for Denial of Services - Attendant Care - Recommended Responses

    • Lesson 4: Common Excuses for Denial of Services - Transportation - Recommended Responses

    • Lesson 5: Common Excuses for Denial of Services - Rehabilitative Therapies - Recommended Responses

    • Lesson 6: Common Excuses for Denial of Services - Vocational Rehabilitation - Recommended Responses

    • Chapter 2 Review Quiz
  • 4

    Chapter 3 - Regulatory Intervention & Litigation

    • Chapter 3 - Lesson A: Filing Utilization and Non-Payment Complaints with DIFS

    • Chapter 3 - Lesson B: Key Litigation Prep Essentials

    • Chapter 3 Review Quiz