Course curriculum

  • 1

    Chapter 1

    • Chapter 1: Lesson A - Introduction to Emotional Intelligence in Long-Term Care

    • Chapter 1: Lesson B - Utilizing Emotional Intelligence to Address Behavioral Challenges in Long-Term Care

    • Chapter 1: Lesson C - Utilizing Emotional Intelligence to Manage Abuse and Insults from Residents
  • 2

    Chapter 2: Review

    • Chapter 2: Lesson A - Course Review: A Look at What We Have Discussed