Who should take this course?

Michigan Adult Foster Care (AFC) owners, administrators, supervisors, and direct care staff serving LGBTQ+ residents in group homes and community settings.

You’ll learn inclusive language and pronoun use, resident rights and privacy, trauma-informed interactions, non-discrimination policy essentials, documentation tips, and how to coach staff for everyday respectful practice.

Does this provide Michigan AFC CEUs?

Yes. The course is designed for Michigan Adult Foster Care continuing education and includes a downloadable certificate upon successful completion.

Is the course self-paced?

Yes. Learn on your schedule with progress tracking and access to updates while your account remains active.

Courage and Sensitivity With the LGBTQ Community

Inclusive Communication

Use respectful language and pronouns, avoid common pitfalls, and build rapport with residents and families.

Rights, Privacy & Dignity

Center resident rights, protect confidentiality, and apply trauma-informed, person-first approaches in daily care.

Policy & Documentation

Strengthen non-discrimination policies, incident response, and charting practices aligned with AFC expectations.

Staff Coaching & Culture

Coach teams, resolve conflict respectfully, and embed inclusion into orientation, huddles, and in-service training.

What You’ll Gain

5 Michigan AFC CEUs and a downloadable completion certificate
Practical scripts, checklists, and scenarios to train your team
Clear policy language to reduce risk and improve consistency
Communication strategies that support safety and belonging

Start Learning

Created by Direct Care Training & Resource Center, Inc. for real-world impact in group living environments.

Group Living Course 1266 - LGBTQ Understanding and Sensitivity - 5 CEUs

Course curriculum

Section 1.1: Overview of LGBTQ Terms and Identities

Chapter 2: Legal Protections and Regulatory Obligations in California

Chapter 6: Post Test/Review

LGBTQ+ Understanding & Sensitivity (Group Living Course)

Inclusive Communication

Rights, Privacy & Dignity

Policy & Documentation

Staff Coaching & Culture

What You’ll Gain